FAAN shuts KFC at MMIA for discriminating against person with disability

THE Federal Airports Authority of Nigeria (FAAN) has shut down operations of the KFC outlet at the Murtala Muhammed International Airport (MMIA) Lagos State following allegations of discrimination towards a disabled person who sought to use the facility.

In a press statement issued on Thursday, March 28, by the Director of Public Affairs and Consumer Protection at FAAN, Obiageli Orah, the closure is in compliance with Lagos State law concerning people with special needs.



    “In line with Lagos State law on People with Special Needs, Part C , section 55 of  General Provisions on Discrimination which states that, “A person shall not deprive another person of access to any place, vehicle or facility that members of the public are entitled to enter or use on the basis of the disabilityof that person”, the management of the Federal Airports Authority of Nigeria (FAAN) has closed the KFC facility at the Murtala Muhammed International Airport in Lagos with effect from March 28, 2024”, the statement read in part.

    The FAAN explained that the closure of the KFC facility at MMIA was a result of an investigation by a management team led by the Managing Director of FAAN, Olubunmi Kuku, in response to a social media report by a passenger with reduced mobility (PRM) alleging discriminatory treatment.

    While FAAN extended an apology to the affected passenger for the distress caused, it demanded that KFC management issue a written, apology to the affected passenger, affirming non-discrimination be prominently displayed at the entrance of their MMIA facility.

    “The authority has instructed that the KFC management should tender an unreserved apology, in writing, to the affected PRM and a policy statement of non-discrimination be written and pasted conspicuously at the door post of their facility at MMIA before it resumes operation”, the statement read.

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